Effective date and brief description
Effective date: October 2026
This is the desh77 App's official privacy policy since 2022 for the service, clearly stating what kinds of information are collected, where they are stored, and when they are deleted.
First, your account, device, and usage-related information is needed to run the service. Many users in Dhaka open accounts with bKash, Nagad or Rocket, so transaction-related documents are also viewed separately.
Four standards of accuracy and control.
4.8/5
Stable and clear user experience.
33,235
Reviews show, policy language is easy to read.
475+
Data for different features is stored separately.
99.7%
Service remains operational, and log records are
What information is
Data is collected in four major categories.
Device information
Model, operating system, language, browser and IP address are captured; this facilitates security checks, login verification and error detection.
Usage information
Which pages you viewed, how long you stayed, and which features you used; these small logs help keep the system stable.
Account information
Name, phone number, email and profile settings may be kept as part of the account; without them, identification becomes difficult.
Payment information
bKash, Nagad, Rocket and bank-related references may be seen; Dhaka users typically want quick verification, so documents are kept concise.
For more information Payment information policy View
Legal basis for data processing
Six bases for processing
First, your consent; second, necessary for operating the service; third, legitimate interests in security and fraud prevention.
Fourth, comply with the law; fifth, technical support; and sixth, sending account-related messages.
If requested, the support team briefly explains on what basis each data is used.
How data is used
Five tasks are most common here.
Login verification, security checks, fixing errors, remembering preferred settings, and providing quick responses in support — these tasks require data.
Sometimes sometimes desh77 Login Guidelines You'll see how quickly security verification works for new users. desh77 Register Even if you open an account on the page, the same rules apply.
On local networks, especially slow 3G outside Dhaka, smaller requests work better, so data-reduction transmission methods are used.
Who data is shared with
Only with essential processors.
They may receive data from hosting, security, analytics, and messaging services; they operate under guidelines and cannot use data on their own.
If required by law, data may be disclosed, but only to the minimum extent, and records are kept.
Data sharing with any external party is verified this way to reduce unnecessary spread.
Cookies and tracking
Three main types of cookies.
Essential cookies run the site, preference cookies remember settings, and performance cookies indicate which parts are functioning well.
Disabling cookies may limit some features, but you can largely control them from your browser settings.
More details here: desh77 Cookies Policy Reading this, you'll learn how to reduce tracking.
Data transfer outside the country
May cross borders.
If servers or supporting tools are located outside the country, data may be processed there, and the same level of security agreements and controls apply.
During such transfers, encryption, restricted access and documented authorization are used so Bangladeshi users' data is not exposed unnecessarily.
If any processor changes, the policy is updated.
Your rights and how to exercise
7 rights, and they are usable
You have the rights to view data, correct errors, delete, limit, object, withdraw consent, and request copies of data
To submit a request, contact support with the account phone number, email, and brief identifying information to speed verification
If you want to change any settings in the desh77 App, Help page An internal path to answers for many questions Contact pageAnd it helps
How long data is kept
Kept in 3 layers if needed
While the account is active, the main data remains; security logs are typically kept for a short period, and if legal documents are required, stored for a separate period
How long any information stays depends on its purpose; once the task is finished, it may be deleted or anonymized
Unnecessary old data is not stored; this keeps the system clean and reduces risk
Contact and complaints
You can report in 2 ways
For policy questions, exercising rights, or data corrections, write to the support team; users in Bangladesh, including Dhaka, can receive a quick response by matching account information
If your complaint is valid, it is logged and reviewed; if needed, the matter is sent to a separate team for review
Bottom line: in the desh77 App, you control your data; log in to view settings, and desh77 You can also get basic access from the page